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      Deep Foods Inc., doing business as Deep Indian Kitchen, and any and all of its related and affiliated companies and entities, including without limitation, subsidiaries, parents, and entities that have common or partial common ownership with the ownership of Deep Foods Inc. (collectively, the “Deep Indian Kitchen Group“, “us” or “we“) owns or operates websites (collectively, the “Sites” and individually, a “Site“) and/or mobile applications (collectively, the “Applications” and individually, an “Application”) that link to this Privacy Policy and respects the privacy of use to our Sites, Applications and online services (“Services“). This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any personal information that we collect from users of our Site, Applications and Services (collectively, the “Properties“). This Privacy Policy does not apply to any websites, mobile applications or other online services that do not link to this Privacy Policy.

      A NOTE TO USERS OUTSIDE THE UNITED STATES

      If you are a non U.S. user of the Properties, by using the Properties and providing us with data, you acknowledge and agree that your personal information is being transferred to and will be processed in the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you acknowledge such transfer.

      THE TYPES OF INFORMATION WE COLLECT

      Deep Indian Kitchen Group collects information from you in various ways when you access or use the Properties. We collect personal information from you in the following ways:

      (a) Personal Information You Provide to Us

      We collect the information you voluntarily provide to us. For example:

      • We may collect personal information from you, such as your first and last name, e-mail, telephone number and password when you create an account (“Account“).
      • If you tell us where you are (e.g., by allowing your mobile device to send us your location or by entering your city, state and/or zip code information), we may use that information to provide you with location-based information, such as the location of restaurants near you. If you want to deactivate this feature, you can deactivate GPS on your mobile device.
      • Our Services may allow you to store preferences such as your location, recent orders and favorite menu items in order to make it more convenient for you to place additional orders in the future.
      • When you order menu items from us on our Services, we will collect all information necessary to complete the transaction, including your name and payment information. We store this information on our servers, in order to make it easier for you to place orders for the menu items in the future.
      • If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
      • We also collect other types of personal information that you provide to us voluntarily, such as any information requested by us if you contact us via email regarding support for the Services.

      (b) Personal Information Collected Via Technology

      We collect certain information from you automatically when you access and use our Properties as described below:

      • Information Collected by our Servers. To make the Properties more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including the referring/exit pages, your browser type, domain name, date/time stamp for your visit and your Internet Protocol (IP) address (a number that is automatically assigned to your computer or device when you use the Internet). We use this information to analyze trends, administer the Properties, monitor for fraudulent activities and for the efficacy of our fraud management tools, and to better tailor our Services to our users’ needs.
      • Cookies. Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Properties. This type of information is collected to make the Properties more useful to you and to tailor the experience with us to meet your special interests and needs.
      • Mobile Services. We may also collect non-personal information from your mobile device if you have downloaded our Application. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location, how you use the Application(s), and information about the type of device you use. In addition, in the event our Application crashes your mobile device, we will receive information about your mobile device model software version and device carrier, which allow us to identify and fix bugs and otherwise improve performance of our Application. This information is sent to us as aggregated information and is not traceable to any individual and cannot be used to identify an individual.
      • Third Party Analytics. We use third party service providers to help analyze how users use the Properties (“Analytics Companies”). These Analytics Companies use Cookies to collect information such as how often users visit the Site, what pages they visit and what other sites they used prior to coming to the Site. We use the information we get from these Analytics Companies to improve our Properties.

      (c) Facebook and other Social Networking Services

      The Services may allow users to access Facebook and other social networking sites (each, an “SNS”) to interact with and share their experiences with Deep Indian Kitchen Group’s products and services with their friends. If you are not a registered user of the Services, you can create an Account by clicking on “Sign In” using Facebook or another SNS that we support, and then entering your SNS login credentials. In this case, we may receive information from Facebook or another SNS to make it easier for you to create an Account on the Properties and show our relevant content from your Facebook and SNS friends. Once you register on the Properties and connect with Facebook or another SNS, you will be able to automatically post recent activity back to Facebook or the other SNS. Any information that we collect from your Facebook or other SNS account may depend on the privacy settings you have with that SNS, so please consult the SNS’s privacy and data practices.

      (d) Location Information.

      If you have enabled location services on your phone and agree to the collection of your location when prompted by the Properties, we will collect your location information when you use the Properties; for example, to locate those restaurants and locations that are near you or when you “check in” via the Properties. If you do not want this information collected by us, you may decline the collection of your location when prompted, or disable location services on your device.

      HOW WE USE YOUR INFORMATION

      (a) General Use

      In general, we use your personal information to respond to your requests as submitted through the Services, to provide you the Services you request, or to aid us in serving your better. We use your personal information in the following ways:

      • facilitate the creation of and secure your Account on our network;
      • identify you as a user in our system;
      • provide improved administration of our Site, Application and Services;
      • provide the Services you request;
      • improve the quality of experience when you interact with our Site, Application and Services;
      • send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
      • send you administrative e-mail notifications, such as security or support and maintenance advisories;
      • respond to your inquiries related to employment opportunities or other requests;
      • to solicit your feedback; and
      • send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.

      (b) Creation of Anonymous Data

      We may create anonymous information records from personal information by excluding information (such as your name) that make the information personally identifiable to you. We may use this anonymous information to analyze request patterns and usage patterns so that we may enhance our products and services. Deep Indian Kitchen Group reserves the right to use and disclose Anonymous Information to third parties in its discretion.

      DISCLOSURE OF YOUR PERSONAL DATA.

      We disclose your personal data as described below and as described elsewhere in this Privacy Policy.

      (a) Third Party Service Providers

      We may share your personal information with third party service providers to: provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate the creation of accounts; to process payments; to make deliveries; to provide technical support; and/or to provide other services to Deep Indian Kitchen Group.

      (b) Affiliates

      We may share some or all of your personal information with our subsidiaries, joint ventures, or other companies under common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.

      (c) Corporate Restructuring

      We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If our company, business or assets is acquired by another company, that company will possess the personal information collected by us and it will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

      (d) Social Networking Sites

      Our Application and Services may enable you to post content to SNSs (e.g. Facebook and Twitter). If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.

      (e) Other Disclosures

      Regardless of any choices you make regarding your personal information, we may disclose your personal information if we believe in good faith that such disclosure is necessary (a) to comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to protect and defend the rights or property of Deep Indian Kitchen Group or users of our Properties; (c) in connection with a legal investigation; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.

      A NOTE ABOUT CHILDREN

      We do not intentionally gather personal information about visitors who are under the age of 13. Furthermore, we do not intentionally allow visitors under the age of 18 to register for the Services. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at: 1090 Springfield Road, Union, New Jersey 07083.

      LINKS TO OTHER SITES

      Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect personal and/or anonymous information from you. Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.

      YOUR CHOICES REGARDING YOUR INFORMATION.

      You have several choices regarding use of information on our Services.

      (a) Cookies

      If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Service or all functionality of the Service. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.

      (b) De-Linking SNS

      If you decide at any time that you no longer wish to have your SNS account (e.g., Facebook or Twitter) linked to your Account, then you may close your Account with us. Please refer to the privacy settings of the SNS to determine how you may adjust our permissions and manage the interactivity between the Services and your social media account or mobile device.

      (c) Application

      You can stop all collection of information by the Application by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

      (d) How We Respond to Do Not Track Signals

      Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communications. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise our policy on responding to these signals.

      CALIFORNIA RESIDENTS

      If you are a California resident, you can request a notice disclosing the categories of personal information we have shared with third parties for the third parties’ direct marketing purposes. To request a notice, please submit your request by postal mail to: Deep Foods Inc., 1090 Springfield Road, Union, New Jersey 07083, Attn: General Counsel.

      PRIVACY POLICY CHANGES

      From time to time, Deep Indian Kitchen Group may change this privacy policy. You should therefore check here periodically to see if anything has changed.

      CONTACT US

      If you have any questions or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us at: (908) 810-7500; by Facsimile at: (908) 810-5438; by email at: contact@deepindiankitchen.com; or by mail at:

      Deep Foods Inc.
      1090 Springfield Road

      Union, New Jersey 07083
      Attn: General Counsel

      Last Updated: June 13, 2019

       

      RETURN & REFUND POLICY

      Your happiness is important to us! Though we are not able to accept returns (it’s hard to ship back frozen food!), if you are unsatisfied with your order or have an issue, please email us at shop@deepindiankitchen.com and we will do our best to make it right.

      PAYMENT POLICY

      We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

      By entering into any transaction through the Site, you warrant and represent that all information you provide is true and correct (including, without limitation your credit card information and billing address), that any credit card transactions submitted by you are authorized, and that you are the legal holder of any credit card or payment account used to enter into any transaction through the Site. If (i) your means of payment is not valid, (ii) a transaction is not authorized, (iii) your means of payment cannot be processed or verified at the time of any charge, (iv) a charge is disputed for any reason other than failure by Company to deliver the Product purchased by you, (v) you have abused or misused promotions or promotion codes, or (vi) you have otherwise used the Site to enter into an improper transaction, Company reserves the right to immediately terminate any pending transactions, suspend your access to the Site, and terminate all of Company’s obligations hereunder.

      Notwithstanding anything herein to the contrary, you agree that any formal payment dispute lodged with any bank, merchant services provider, credit card or payment card company, or any third party discount provider shall be invalid unless: (x) you notify Company within ten (10) days from date of the applicable transaction that you wish to dispute any charge relating thereto; and (y) that you have made reasonable, good faith efforts to resolve such dispute with Company directly, and such efforts have failed. You can e-mail details regarding your dispute to shop@deepindiankitchen.com